Scottish Food and Retail Award Winner!

Shipping & Delivery


Shipping Policy:

We ship Monday-Friday only. We try and ship products on the same day but do not guarantee it. Friday orders are not guaranteed to go out before weekend depending on order volumes and time received. Arrival of your package depends on your destination country. Orders within United Kingdom usually take 2-4 business days, international order are approx 3-17 business days. We do not guarantee any shipping time, once the package leaves our possession we have no control. We will fix issues but we cannot control late packages from the shipping services.

 

Shipping Rates:

UK MAINLAND

 Shipping Service Packaging Weight Transit Time Price
Standard 0lb–2lb 2 to 4 business days £4.49 GBP
Standard 2lb–4lb 2 to 4 business days £5.49 GBP
Standard 4lb–10lb 2 to 4 business days £7.99 GBP
Standard 10lb–20lb 2 to 4 business days £8.99 GBP

 

Northern Ireland

Shipping Service  Packaging Weight Transit Time Price
Standard 0lb–2lb 2 to 4 business days £7.49 GBP
Standard 4lb–20lb 2 to 4 business days £15.99 GBP

 

International 

Shipping Serrvice Packaging Weight Transit Time Price
Standard Int 0lb–2lb 3 to 17 business days 39.99

 

Return Policy

To return your product, you should mail your product to:

Unit 1
Babas sauce
M&h carriers
Castle Huntly road
Longforgan
Dundee
DD2 5HJ

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

INTERNATIONAL SHIPMENTS REJECTED AT CUSTOMS

No refunds will be issued for products which are rejected for import at Customs of any country, unless they are returned to Babas Sauce in sellable condition. Ultimately the customer must take responsibility for ensuring legal compliance with the Customs enforcement agency of their country before ordering.